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Blaze won't sync to computer

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‎11-08-2018 23:23 - last edited on ‎11-09-2018 06:36 by Moderator Alum

‎11-08-2018 23:23 - last edited on ‎11-09-2018 06:36 by Moderator Alum

I have setup a new laptop and reinstalled Fitbit Connect recognizes I am already a user but won't sync as it thinks Bluetooth is off. F/B connect keeps telling me to turn Bluetooth on via my system setup, it is on!

 

 

Moderator edit: subject for clarity

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‎11-09-2018 06:38 - last edited on ‎07-07-2025 08:09 by Fitbit Moderator

‎11-09-2018 06:38 - last edited on ‎07-07-2025 08:09 by Fitbit Moderator

Hey @AlanPos, welcome to the Community.

If you are having issues syncing your tracker with your computer, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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