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Blaze won't sync

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‎08-27-2018 06:38 - last edited on ‎08-29-2018 04:35 by Moderator Alum

‎08-27-2018 06:38 - last edited on ‎08-29-2018 04:35 by Moderator Alum

I have had my Fitbit Blaze for a while now. Every once in a while it won't sync and I try the standard solutions and get it to work. I noticed today it was not properly synced and tried the usual solutions. When it still wouldn't sync, I tried uninstalling my app etc. Now it won't connect to my app and therefore still has not synced. I have tried restarting the app and the Blaze, it is fully charged, I have restarted Bluetooth on both devices. In the app it will "find my tracker" and then start trying to connect and after just a couple seconds will fail and send me to a trouble shooting page. I have tried everything suggested in the forums and recommended within the app. Help!

 

 

Moderator edit: subject for clarity

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‎08-29-2018 04:37

‎08-29-2018 04:37

It's great to see you around @emiferdoni.

 

Thanks for troubleshooting this by yourself. I would like to know if you keep having syncing issues? If so, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.

 

I hope this helps, let me know how it goes. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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