10-13-2018
08:41
- last edited on
10-14-2018
06:29
by
AlejandraFitbit
10-13-2018
08:41
- last edited on
10-14-2018
06:29
by
AlejandraFitbit
So, my Blaze stopped syncing at the beginning of the month, and I tried syncing it today, and it's refusing to sync to anything.
I followed the guides on the forums, the help center, and I even tried deleting the connection on my Bluetooth option and tried on another device. It still won't sync to anything I try, it's like it's outdated or something.
I am getting really tired of seeing the "Is your device turned on?" page when I try to sync it (and it's making my very paranoid and upset). I don't know what to do and I've been working on this for three hours!
Moderator edit: subject for clarity
10-14-2018 06:30
10-14-2018 06:30
Welcome to the Community @Dave2593.
I appreciate all the efforts in trying to fix this issue. If your Blaze isn't syncing, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.
I hope this helps, let me know the outcome.
10-17-2018 22:54
10-17-2018 22:54
Once I enabled location services, the Blaze seemed to sync as required. try that.
10-18-2018 04:20
10-18-2018 04:20
Great to see new faces @SunDevilBob, welcome! I appreciate the tip provided and am glad to hear that this worked for you. If there is anything we can help you with, do not hesitate to post it.
Keep the stepping up!