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Blaze won't sync

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My Blaze won't completely sync. It gets text notifications and tracks steps but the time is off and it won't sync to my phone. I have restarted my phone, restarted the blaze and turned my Bluetooth on and off. I removed the blaze from my account and tried to re-add the device. It gets stuck midway through the process although the unit still gets texts. Is there a way to hard reset the device? 

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Please Contact Support
http://help.fitbit.com/?cu=1
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Wendy | CA | Moto G6 Android

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