12-22-2016
19:17
- last edited on
09-23-2021
13:02
by
AlvaroFitbit
12-22-2016
19:17
- last edited on
09-23-2021
13:02
by
AlvaroFitbit
Help! I was updating my Fitbit and it died right in the middle of the update. I took it off the charger and tried to turn it back on, to no avail. The screen is black and won't turn back on no matter how many times I try to press the power button and put it on and off the charger.
Moderator Edit: Clarified subject
12-22-2016 21:58
12-22-2016 21:58
If possible do several restarts. Like 5-6
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1
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Wendy | CA | Moto G6 Android
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