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Blaze won't sync

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‎03-19-2017 03:03 - last edited on ‎02-27-2019 18:47 by Moderator Alum

‎03-19-2017 03:03 - last edited on ‎02-27-2019 18:47 by Moderator Alum

Purchased Blaze about 1 year ago just before Brighton Marathon - no problems for the first 10 months.  Last couple of months I have continuously had to shutdown the Blaze and restart for it to sync with my I phone.  This morning will not even connect to the I phone despite reboot of I phone, shutdown of fitbit and all normal procedures.  Not even being recognised as a Bluetooth device on the I phone!  Any ideas?

 

 

Moderator edit: format

 

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‎03-19-2017 05:19

‎03-19-2017 05:19

I'm not sure if the restart procedure does anything different from shutting / starting the fitbit but it might be worth a try:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

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