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Blaze won't sync

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‎08-16-2018 19:28 - last edited on ‎08-17-2018 06:25 by Moderator Alum

‎08-16-2018 19:28 - last edited on ‎08-17-2018 06:25 by Moderator Alum

New Blaze. Had about 2 weeks. It won't sync. Have had this issue happen twice in 2 weeks. I'm less than impressed. My Bluetooth is on. I've restarted my phone. The battery is charged. I've restarted the Fitbit. I'm seriously considering returning this Fitbit.

 

 

Moderator edit: subject for clarity

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‎08-17-2018 06:26 - last edited on ‎10-21-2025 07:39 by Fitbit Moderator

‎08-17-2018 06:26 - last edited on ‎10-21-2025 07:39 by Fitbit Moderator

Hey @Idontspeekgeek, a warm welcome to the Community.

Thanks for troubleshooting this by yourself. If you are having issues syncing your Blaze, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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