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Blaze won't track routes with GPS on and connected to phone

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‎12-31-2020 06:30

‎12-31-2020 06:30

Hi,

my Blaze doesn't want to track my routes even if the phone GPS is on and connected with tracker.

I tap "Exercise" on the tracker, choose "Bike"  - the tracker is Connecting to phone for a couple of seconds, then shows it is connected and says "Let's go".

I then start cyckling and after 30 minutes I arrive at home and the result is 160 metres tracked, 0 calories, no GPS track.

Still when I sync it after the cycle the app shows the starting point correctly and the finish point correctly as well with a straight line drawn between them and nothing more. As if I cycled no distance.

Anyone with this kind of trouble (the app as aupdated, Huwawei Mate 20 Lite)

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8 REPLIES 8

‎01-19-2021 10:21

‎01-19-2021 10:21

Same problem

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‎01-20-2021 00:23

‎01-20-2021 00:23

My Blaze won't track routes either. My phone says that Fitbit GPS is tracking when I am walking/running and my exercises will tell me distance covered however I no longer get a map of my exercise.

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‎02-01-2021 09:28

In response to pixxelchic

‎02-01-2021 09:28

Mine too! So frustrating. Did you find out why this is ? 
mine is a few years old now so maybe an upgrade is due ? 

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‎02-02-2021 07:10

In response to OneAmp

‎02-02-2021 07:10

No solution so far 😞

mine is a few years old as well, but this feature has never worked really, on any smartphone I've had,

even if updated.

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‎02-11-2021 08:23

In response to OneAmp

‎02-11-2021 08:23

Mine is 4 years old. Don't know why GPS failed. I have not received any
explanation. Still waiting!
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‎04-01-2021 07:28

In response to OneAmp

‎04-01-2021 07:28

hey guys,
just wanted to let you know that I have completely given up looking for a solution and explanations,

and simply switched to Versa 3.

Not exactly the move I would call the best, but well... at least I now have my trekking, running, cycling routes complete, tracked and saved.

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‎04-01-2021 13:27

In response to SunsetRunner

‎04-01-2021 13:27

I'm assuming everyone knows this but as only a few people mentioned phones, the Blaze only records GPS with a phone attached, unlike the Surge, Ionic, and Versas with a built-in GPS. Assuming you're using your connected phones, have y'all attempted to remove the application and reinstalling? Weirdly, this fixes many issues.

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‎04-02-2021 02:33

In response to Williger

‎04-02-2021 02:33

I've tried about 9 times, switched phones and deleted and paired the device again - nothing.

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