01-10-2017
23:17
- last edited on
01-02-2019
17:43
by
DavideFitbit
01-10-2017
23:17
- last edited on
01-02-2019
17:43
by
DavideFitbit
a wonder if anyone can help my blaze cut out last night won't turn back on still had half of a charge in it tried all the reset things a was told help please 😃😃
Moderator Edit: subject updated for clarity
Answered! Go to the Best Answer.
01-11-2017 00:20
01-11-2017 00:20
It's worth trying a quick charge in case it discharged itself during whatever problem it had.
Then, even though you have tried the restart I would try it a few more times as it doesn't always work:
https://help.fitbit.com/articles/en_US/Help_article/1186/
If it's still dead after that then I would suspect a hardware problem and contacting customer support would be your best bet:
01-11-2017 00:20
01-11-2017 00:20
It's worth trying a quick charge in case it discharged itself during whatever problem it had.
Then, even though you have tried the restart I would try it a few more times as it doesn't always work:
https://help.fitbit.com/articles/en_US/Help_article/1186/
If it's still dead after that then I would suspect a hardware problem and contacting customer support would be your best bet: