07-25-2017
18:36
- last edited on
07-26-2017
04:37
by
MarreFitbit
07-25-2017
18:36
- last edited on
07-26-2017
04:37
by
MarreFitbit
I recharged my Blaze this evening. I went to sync and turned it off because I have trouble syncing when it hasn't been blue-toothed in a while. It started to come back on and then went black. I can't get it to come back on now.
Moderator edit: updated subject for clarity
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Welcome to the forums!
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!
Wendy | CA | Moto G6 Android
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
A warm welcome to the Community @Guapo and @WendyB thanks for stopping by.
I would like to know if the instructions provided by our friend @WendyB worked? Have you get in touch with our support team or received a solution for this?
Hope to hear from you soon. ![]()
Best AnswerYes, @AlejandraFitbit, it did. It came back on the next morning, but the battery light was flashing again. It was like it never took the charge from the evening before. I am still not sure what happened since I had just charged it before this happened, but it did come back on.
Thanks for all your help.
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks for the update @Guapo. I am glad to hear that your tracker is now working. If you need anything else, do not hesitate in posting it. About the battery icon flashing, just make to charge the Blaze in order to avoid any other inconvenience.
Catch you later. ![]()
Best Answer