07-25-2017
18:36
- last edited on
07-26-2017
04:37
by
MarreFitbit
07-25-2017
18:36
- last edited on
07-26-2017
04:37
by
MarreFitbit
I recharged my Blaze this evening. I went to sync and turned it off because I have trouble syncing when it hasn't been blue-toothed in a while. It started to come back on and then went black. I can't get it to come back on now.
Moderator edit: updated subject for clarity
07-25-2017 20:46
07-25-2017 20:46
Welcome to the forums!
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
07-27-2017 05:17
07-27-2017 05:17
A warm welcome to the Community @Guapo and @WendyB thanks for stopping by.
I would like to know if the instructions provided by our friend @WendyB worked? Have you get in touch with our support team or received a solution for this?
Hope to hear from you soon.
07-27-2017 05:24 - edited 07-27-2017 05:26
07-27-2017 05:24 - edited 07-27-2017 05:26
Yes, @AlejandraFitbit, it did. It came back on the next morning, but the battery light was flashing again. It was like it never took the charge from the evening before. I am still not sure what happened since I had just charged it before this happened, but it did come back on.
Thanks for all your help.
07-27-2017 05:36
07-27-2017 05:36
Thanks for the update @Guapo. I am glad to hear that your tracker is now working. If you need anything else, do not hesitate in posting it. About the battery icon flashing, just make to charge the Blaze in order to avoid any other inconvenience.
Catch you later.