Blaze won’t turn on

[Tskarda17]

My Fitbit got wet yesterday while in the pool. I’ve done some research and everything I’ve read says that it’s water resistant  to 33ft. It was never fully submerged in the water. It was dead by the time I got home and I put it on the charger this morning. I’ve tried holding the left and lower right buttons and it will not come on at all. I’ve even messed with the charger. Any ideas?? 

[SteveH]

Although some fitbits can handle getting wet, the Blaze is not one of them. See: https://help.fitbit.com/articles/en_US/Help_article/1598/

Putting it on to charge while it may have still been wet inside may have caused further problems. I would put it into a bag of dry rice for a day or two to draw out any remaining moisture, then charge it again.

Good luck!

[AlejandraFitbit]

A warm welcome to the Community @Tskarda17 and @SteveH thanks for stopping by.

I am sorry to hear about what happened with your Blaze and appreciate all the efforts in trying to fix it. I would like to know if the instructions provided by our friend worked or if you still having issues?

Hope to hear from you soon. 

[Tskarda17]

I will give that a try. Thanks!