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Blaze won’t turn on

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‎09-06-2018 20:59 - last edited on ‎09-07-2018 04:20 by Moderator Alum

‎09-06-2018 20:59 - last edited on ‎09-07-2018 04:20 by Moderator Alum

My Blaze is fully charged but as soon as I remove it from the charging dock it shuts down and won’t turn on. I’ve tried multiple times to restart it and still nothing. Help!! What’s my next option?

 

 

Moderator edit: subject for clarity

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‎09-07-2018 04:22 - last edited on ‎11-08-2025 07:39 by Fitbit Moderator

‎09-07-2018 04:22 - last edited on ‎11-08-2025 07:39 by Fitbit Moderator

Welcome to the Community @erinfoxhoven.

Thanks for troubleshooting this by yourself. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎02-17-2019 18:51

In response to AlejandraFitbit

‎02-17-2019 18:51

Have had the blaze charging and remove from the charging dock and won’t turn on ? Put it back in the charging dock and it turns on ! Tried reset like other posts but no luck 

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