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Blaze won't turn on

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‎09-10-2018 13:10 - last edited on ‎09-12-2018 04:07 by Moderator Alum

‎09-10-2018 13:10 - last edited on ‎09-12-2018 04:07 by Moderator Alum

Fitbit fully charged and just been through an update, now the screen won't show anything. Done the two button reset several times and no charge, when it re-starts it shows no time or any text on any screen, just blank and the odd screen has two white lines on it. Looks broken to me. Help!

 

 

Moderator edit: subject for clarity

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‎09-12-2018 04:08

‎09-12-2018 04:08

A warm welcome to the Community @TraceyDurham.

 

I appreciate all the efforts in trying to fix this. Since the restart process didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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