10-27-2018
21:06
- last edited on
10-28-2018
08:37
by
AlejandraFitbit
10-27-2018
21:06
- last edited on
10-28-2018
08:37
by
AlejandraFitbit
I have my Blaze on the charger for a whole day now and it won’t do anything. The screen is still completely black and there are no green lights on the back. I have had awful luck with Fitbit as this is my third one. My first of the Blaze but I had two HR's the first time and they quit working too. Please help.
Moderator edit: subject for clarity
10-27-2018
23:31
- last edited on
10-28-2018
08:36
by
AlejandraFitbit
10-27-2018
23:31
- last edited on
10-28-2018
08:36
by
AlejandraFitbit
These units don't seem to last. I ran through 4 of them. That may be why they are discontinued. It probably won't be too long before that happens to the versa. Those are two of the coolest styles, because they both look like the apple watch without the apple price. Their newest units look like they are going backwards in design. Another thing I liked is that you could use these with just about any android as long as the operating system was compatible. In most cases it is. Too many complaints, and not mild ones either.
Moderator edit: format
10-28-2018
08:38
- last edited on
04-01-2025
11:01
by
MarreFitbit
10-28-2018
08:38
- last edited on
04-01-2025
11:01
by
MarreFitbit
A warm welcome to the Community @Sperber and @Niecy17 thanks for the feedback.
I would like to know if you have tried to restart your tracker? If you haven't, I recommend restarting it by doing the following:
Let me know how it goes.
10-28-2018 15:25
10-28-2018 15:25
I am having the same problem. Black face after charging for several hours. Will not reset while pushing left button and lower right button. Vibrates once and then nothing. Can the blaze be repaired or is my blaze dead. A reply would be nice.
10-28-2018 23:22
10-28-2018 23:22
Thank you i did that and it turn it on now it’s finally charging
10-29-2018 20:50
10-29-2018 20:50
10-29-2018 21:09 - edited 10-29-2018 21:25
10-29-2018 21:09 - edited 10-29-2018 21:25
Oh,no. :warning: It sounds like it needs to be replaced. Once it starts misbehaving, it's a sign of more things to come. You can try to reset it by holding down the left button and right lower button at the same time for 15 seconds. That clears a lot up, sometimes. If it doesn't behave after that, You will need to ask for a replacement. ¯\_(ツ)_/¯ Find your receipt. Contact Fitbit support @ https://contact.fitbit.com They are great at setting things straight. They helped me out. Good luck getting back to tracking.
Get Outlook for Android
10-30-2018 01:22
10-30-2018 01:22
The left button / bottom right button reset combo worked for me as well on my elderly and apparently expired Blaze. Much appreciated.
10-30-2018 08:17
10-30-2018 08:17
11-01-2018
13:32
- last edited on
04-01-2025
11:01
by
MarreFitbit
11-01-2018
13:32
- last edited on
04-01-2025
11:01
by
MarreFitbit
Hi there guys, good to see you in the Fitbit Community Forums! 🙂
I'm very sorry to hear that you're having problems with your Blaze trackers not responding. Thank you for all youve tried!
@EzBoo, whenever you put your tracker to charge, are you able to see anything coming on the display?
@Becky124 @CloseLobster, I'm glad to hear that everything is working fine now! 🙂
If you guys need more help, let me know!
Help others by giving votes and marking helpful solutions as Accepted
11-01-2018 14:00
11-01-2018 14:00
11-13-2018
09:31
- last edited on
04-01-2025
10:39
by
MarreFitbit
11-13-2018
09:31
- last edited on
04-01-2025
10:39
by
MarreFitbit