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FitBit Blaze not charging or responding

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‎11-12-2018 16:30 - last edited on ‎11-13-2018 05:01 by Moderator Alum

‎11-12-2018 16:30 - last edited on ‎11-13-2018 05:01 by Moderator Alum

I had received a fit bit blaze roughly 10 months ago, recently I had let it run empty on battery. As of right now it will not turn on what so ever no matter how long i charge it, where i charge it, when i go to turn it on it just flickers on and off none stop but doesn't ever turn on.  I'm wondering if there is anyone with the same issue and what did you do to fix it or replace it. 

 

Moderator edit: Updated title for clarity

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‎11-13-2018 05:00 - last edited on ‎04-01-2025 10:40 by Fitbit Moderator

‎11-13-2018 05:00 - last edited on ‎04-01-2025 10:40 by Fitbit Moderator

Hi there @Dahrealmike, welcom to the Fitbit Community Forums! 🙂

I'm sorry to hear you're having problems with your Blaze not responding and thanks a lot for what you've already tried to get it to work. I'd like to help you out with this.

This sounds like it is a problem getting the Blaze to charge, so my first recommendation would be to clean the contacts on the back of your tracker with either a toothpick or with a cotton swab and rubbing alcohol. If possible, do the same with the charger contacts. Then, put it to charge and see if this makes any difference.

If that doesn't help, let me know and I'll be happy to help you out!

Ferdin | Community Moderator, Fitbit

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