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Blaze won't turn on

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‎11-30-2018 19:54 - last edited on ‎12-02-2018 07:29 by Moderator Alum

‎11-30-2018 19:54 - last edited on ‎12-02-2018 07:29 by Moderator Alum

The battery would die quickly after charging it for a few days and now it won't even turn on. I take care of my Fitbit, so I'm not sure why this is happening?

 

 

Moderator edit: subject for clarity

Best Answer
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2 REPLIES 2

‎11-30-2018 21:22

‎11-30-2018 21:22

Welcome to the forums!

 

Try these steps but it might not work. How old is your  device?

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

 

 

 

 

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎12-02-2018 07:30

‎12-02-2018 07:30

Hey @Jenniecampisi13, welcome to the Community and @WendyB thanks for the input.

 

I am sorry to hear that your Blaze isn't turning on and would like to know if the instructions provided by our friend worked? Were you able to wake it up?

 

Hope to hear from you soon. Man Happy

Alejandra | Community Moderator, Fitbit

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