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Blaze won't turn on

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‎02-11-2020 02:44 - last edited on ‎02-12-2020 09:33 by Fitbit Moderator

‎02-11-2020 02:44 - last edited on ‎02-12-2020 09:33 by Fitbit Moderator

My fitbit blaze can't switch on even the battery is full. It can only start when i reconnect to the charger but after a few hours it will off again and can never be started until i connect to charger. Anyone had experienced this problem? Any tips?

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎02-12-2020 09:36

‎02-12-2020 09:36

Hi there @xsraven600, thanks for the details provided about your Blaze's behavior. 

 

I was about to create a support case on your behalf, but I've seen you contacted our Support Team after posting here and that they have helped you with this. 

 

I'll be around if you have any questions present. 

Maria | Community Moderator, Fitbit


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‎02-12-2020 11:12

‎02-12-2020 11:12

Hi there, my blaze has a similar problem, it doesn't start even after full charge. Can you help?

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‎02-12-2020 12:13 - edited ‎02-23-2024 07:35

In response to NunoPais

‎02-12-2020 12:13 - edited ‎02-23-2024 07:35

Hi there @NunoPais, welcome on board. 

I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon! 

Let me know if you have any questions present. 

Maria | Community Moderator, Fitbit


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