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Blaze won't turn

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‎09-08-2017 20:55

‎09-08-2017 20:55

My blaze has been acting funny. So I turned it off with 3/4 of battery life. Kept it off for 15 minutes and turned it back on. Fitbit sign showed up then blackness green heart rate was flashing. Then utter blackness, it won't do anything. Not even charge!!!!!any help

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‎09-09-2017 11:14

‎09-09-2017 11:14

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎09-11-2017 07:57

‎09-11-2017 07:57

A warm welcome to the Community @Cartonomilk and @WendyB thanks for stopping by.

 

I would like to know if the instructions provided by our friend worked? Did you restart your tracker? Is it working at the moment of being in the cradle?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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