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Blaze won't update from DST

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‎11-22-2017 04:13

‎11-22-2017 04:13

Hello,

I had to do an update last week for the app on my Android phone.  It took awhile but it completed.  It went through updating the tracker too.  It synced OK and still when I look it says Not Connected.  It is paired with my phone because it sync's OK.  I have tried to re-pair it with my phone but same thing.  It says it sync's but not connected.  Also the time on it hasn't changed back from DST, am I supposed to manually change it?

Thanks

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‎11-23-2017 06:35

‎11-23-2017 06:35

Great to see you around @FrankB4now and thanks for troubleshooting this by yourself.

 

If your Blaze isn't syncing, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there. Once it syncs your time will correct itself.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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