12-28-2016 15:11 - edited 12-28-2016 15:20
12-28-2016 15:11 - edited 12-28-2016 15:20
Hi, I have a Fitbit blaze which has worked perfectly for the last two months but has not updated on the dashboard for nearly 2 weeks. The Fitbit is counting steps but the dashboard shows 0 steps. The battery is also dying within hours of a full charge. It is showing the update message but on trying to update it every time it runs for a few minutes and then fails. It won't turn off to reset it and can't be found on Bluetooth anymore . I've logged out and in the app and have also un-installed it.
12-29-2016 13:45
12-29-2016 13:45
I have the same problem
12-29-2016 18:29
12-29-2016 18:29
Also having the same problem 😡
I have tried everything
12-30-2016 01:35
12-30-2016 01:35
It's now completely dead despite charging overnight 😔
12-30-2016 04:48
12-30-2016 04:48
I'm having the same problem as well. It hasn't synced for a couple weeks, and now I can't get the update to work. Hoping someone has a solution.
12-30-2016 04:52
12-30-2016 04:52
I have been emailing Fitbit too but so far no solution. 😢 Massively frustrating.