Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
A warm welcome to the Community @laiapons, thanks for troubleshooting this by yourself.
If you are seeing this error, please take a look at this post, where you will be able to find information to fix this issue. Also, if you can provide me with a screenshot would be great.
I hope this helps, let me know the outcome. ![]()
Hi again,
i updated the app to the 2.40 version and it's still not working...i have also tried to restart my blaze as a new device in the app but when I introduce the code it gets blocked...doesn't do anything...
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks for the update and the screenshot @laiapons.
Have you tried to restart your phone? If you haven't, I recommend trying this procedure. Then uninstall and reinstall the Fitbit app.
Please, keep me posted. ![]()
Best AnswerI have been unsuccessful to get my Fitbit blaze to update with my iPhone 6s. I keep getting the same domain error 18. I've done everything that has been mentioned---newest version of the app, uninstall and reinstall the app, restarted my iPhone, restarted my tracker, turning blue tooth off and on, I'm on a good wifi network, tried setting up as a new blaze, my tracker is full charged...is there anyway I can fix this? Anyone else having issues after trying all the mentioned steps? When I try and set up a new blaze it won't connect to the iPhone. It says "are you having trouble? Isn't your Fitbit charged? Are you on a wifi network? Are you connected to Bluetooth?" And the answer is yes to all three. One time I was able to get to the screen where you validate with the number that pops up on your blaze, but then it locked up the screen.
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