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Bluetooth error

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‎11-13-2016 00:25

‎11-13-2016 00:25

Need help. Just got a fitbit and everything works fine till update starts then I get the TURN ON BLUETOOTH TO UPGRADE. The thing is it is on and visibility is set to never expire on phone. Do not know what to do. Help pls.
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‎11-14-2016 03:54

‎11-14-2016 03:54

A warm welcome to the Community @Edbaker. If you are receiving an update message, I recommend following the instructions provided in the How do I update my tracker's firmware? post. Also, please check that your phone is a compatible mobile device.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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