08-18-2016 00:29
08-18-2016 00:29
08-18-2016 02:51
08-18-2016 02:51
@Lukemih I'm sorry, when you say it's broken? Is or physically broken or not working?
Is the fitbit.com/setup message on the screen?
You might want to contact the place of purchase, or contact.fitbit.com
08-18-2016 02:51
08-18-2016 02:51
Hey ! I m sorry to hear about your problem. Kindly contact the place of purchase and I m sure they shall try arrange a pickup and send a replacement at the earliest! Hope that resolves the issue. Have a nice day !