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Button and screen issues

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‎05-08-2018 13:28 - last edited on ‎05-09-2018 04:19 by Moderator Alum

‎05-08-2018 13:28 - last edited on ‎05-09-2018 04:19 by Moderator Alum

My Fitbit Blaze won’t turn on even when I charge it and I can’t reset it because the left lower button is broken, how do I fix it?

 

 

Moderator edit: subject for clarity

Best Answer
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‎05-09-2018 04:21

‎05-09-2018 04:21

Hey @Blazeforlife, a warm welcome to the Community.

 

About the button, you may be able to remove dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air. Hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button.

 

After this, restart your Blaze. The restart procedure will help you to see if the Blaze turns on and if the buttons starts working.

 

Let me know the outcome. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer