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Button broke

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‎05-01-2016 11:41

‎05-01-2016 11:41

Fitbit blaze button broke off within 24 hours of purchase. While waiting for a new frame from customer support, another button has already fallen off! I hope they are coming up with a plan to send out a decently manufactured frame. At this rate I will need a new frame once a month!
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‎05-02-2016 04:18

‎05-02-2016 04:18

Welcome to the Community @laurakknees. Is the first time I hear that a Blaze button falls off. Woman Sad But don't worry, I recommend contacting our Support Team, for a faster solution you can contact them via phone or chat.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-06-2017 19:20

‎01-06-2017 19:20

Oh snap! What a hassle

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