help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Call notifications resets Blaze

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-29-2016 13:13

‎02-29-2016 13:13

I just got my Blaze yesterday, charged it up, and I've been using it about 18 hours now. Not too thrilled with how text notifications are managed, but one thing I loved on my charge was the call notifications. This afternoon was my first time receiving one, and I noticed that the display remained black, though the Blaze did vibrate. I answered the call and hung up withing 5-10 seconds (it was solicitation), looked at my wrist and it was still vibrating and blank. Shortly after, it reset/rebooted the device.

 

Anyone else experience this yet? My only possible thought is that the Charge is still connected to my account, and I noticed it light up and show the CID notification just fine. Perhaps there was a bit of mixed signals.

Best Answer
1 REPLY 1

‎03-27-2016 08:18

‎03-27-2016 08:18

Welcome to the Community @spencer55. I would like to know if you keep having problems with your Blaze and receiving notifications? If you do, I recommend contacting our Support Team. Also keep in mind that at the moment of receiving a call you need to raise your hand in order for the display to turn on. 

 

Let me know the outcome! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes