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Calories and sleep not working

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‎03-27-2018 13:48 - last edited on ‎03-29-2018 04:20 by Moderator Alum

‎03-27-2018 13:48 - last edited on ‎03-29-2018 04:20 by Moderator Alum

As others, I have found my sleep stages stopped working from last Thursday, have tried everything advised on here to fix it and nothing has worked.

 

When I exercise it does not show how much time I have spent in the various heart rate zones as of Monday and today. The calories from my exercise routine, which is the same every week are down on normal  Monday and Tuesday, and so are the amount of calories I burn every day, and yet I know I am just as active. 

 

Anyone know what could be wrong, all the readings on my Fitbit are very in accurate.

 

 

Moderator edit: subject for clarity

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‎03-29-2018 04:23

‎03-29-2018 04:23

It's great to see you around @SunsetRunner.

 

Thanks for troubleshooting this by yourself. Could you please be more specific and tell me which troubleshoot have you tried so far? In the meantime, I recommend taking a look at the What should I know about sleep stages? article and follow the instructions provided there.

 

About your calories and heart rate information, can you provide me with some screenshots of this information by following the steps in this post?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

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