Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Calories get reduced when synced

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hi,

 

I have been using blaze for around 2 weeks now. In the following cases the calories synced is way low than what it shows in the Blaze device.

1. Workout: I have seen blaze to show 400+ calories burnt, when its synced it reduces to almost 0. i.e the calorie finally reflecting post sync is what it would have been without workout

2. During daily day also the calories burnt gets reduced once its synced.

 

On an avergae i workout for 40-60 minutes and climd 15-20 floors. Even after that my blaze post sync shows less than 1000calories burnt, which i dont think is correct considering my BMI.

 

Any settings which needs to be done so that it takes the right data. 

 

Best Answer
0 Votes
3 REPLIES 3

Hey there @SATism. Good to see you in the Community! 🙂

 

Please take a look at the suggestions I gave on this post for a similar situation.

 

Also, to make sure that everything is syncing properly, try to log out of the app and log back in with the same email address and password.

 

Let me know how it goes!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer
0 Votes

Thanks Ferdinand, My height was somehow set to 10cm, Its fixed now. Thanks for the help . Cheers!!

Best Answer
0 Votes

Awesome!!! Great to hear that you're now back on track. Anything else, let me know @SATism. I'll be glad to help! 

 

Happy stepping! 😄

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer
0 Votes