Wonderful troubleshooting @maeganlm
Feel free to check out the Fitbit Article:
http://help.fitbit.com/articles/en_US/Help_article/1866
Hope it helps
Best AnswerWith the Blaze, when you manually start a run/ealk through the exercise screen the Blaze uses it's connected gps option and connects to the phones GPS. Also on the app tap track your exercise, then press the stopwatch in the top right corner. Note: only use one method.
Best Answer