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Can't change clock face on Blaze

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‎12-24-2016 05:08 - last edited on ‎09-23-2021 13:29 by Fitbit Moderator

‎12-24-2016 05:08 - last edited on ‎09-23-2021 13:29 by Fitbit Moderator

I tried to change my clock face and now the Blaze to locked up. I tried resetting. Still locked up. Deleted the Blaze from my account and tried reloading it. Same results.

 

 

Moderator Edit: Clarified subject

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‎12-24-2016 06:51

‎12-24-2016 06:51

The restart procedure (below) is known to not always work so it's worth trying it again a few more times.

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

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‎12-24-2016 08:40

In response to SteveH

‎12-24-2016 08:40

                                    I have been trying the reset procedure numerous times for 2 days now.  It acts like it is going to reset then the error message appears.  Now wondering if it will go away after the battery dies.

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