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Can't charge Blaze

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‎05-06-2017 23:56 - last edited on ‎03-27-2019 19:06 by Moderator Alum

‎05-06-2017 23:56 - last edited on ‎03-27-2019 19:06 by Moderator Alum

cannot get blaze to charge 

 

 

Moderator edit: format

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2 REPLIES 2

‎05-07-2017 06:30

‎05-07-2017 06:30

Welcome to the forums!

 

First thing to try is a different USB port.

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎05-07-2017 15:56

In response to WendyB

‎05-07-2017 15:56

Read this before wasting a lot of time restarting.

 

https://community.fitbit.com/t5/Blaze/Stuck-on-setup-for-new-fitbit-blaze-cannot-update-firmware-or-...

 

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