08-18-2017
21:46
- last edited on
08-24-2017
06:49
by
AlejandraFitbit
08-18-2017
21:46
- last edited on
08-24-2017
06:49
by
AlejandraFitbit
I'm facing a problem with my Fitbit Blaze, charging contact damage. I request to Fitbit team, please help to advice about the problem. I have already tried alcohol & cleaner, but there is not impact.
Please advice.
Moderator edit: Subject for clarity
Best Answer08-19-2017 00:23
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-19-2017 00:23
Welcome to the forums @Parveen.pk
If you're within the one year warranty and it was purchased from an authorized retailer, contact customer support at this link - click
There is a phone number for the USA, an online chat option and web based email for those out of the area.
Keep us informed.
Best Answer08-24-2017 06:50
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-24-2017 06:50
A warm welcome to the Community @Parveen.pk and @Odyssey13 thanks for stopping by.
I would like to know if you keep having issues charging your tracker? Did you follow our friend's recommendation and get in touch with our support team?
Hope to hear from you soon. ![]()