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Can't complete Blaze setup

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‎09-24-2016 14:13 - last edited on ‎09-19-2021 08:23 by Fitbit Moderator

‎09-24-2016 14:13 - last edited on ‎09-19-2021 08:23 by Fitbit Moderator

I have my blaze charging on my laptop for about 2 hours now not sure if it charging. It keeps flashing with the circles on the screen and when I touch the screen it is stuck on the set up. I have set it up on my phone but cannot finish update because it keeps saying battery empty.

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎09-24-2016 15:20

‎09-24-2016 15:20

hi,

i was trying to charge my new fitbit in my laptop but i dont know how long it charge or it is charging?

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‎09-24-2016 15:57

In response to wheng

‎09-24-2016 15:57

If stud had the setup message there will not be any indication of it cjarging, 30-60 minutes are more than enough time. 

Use the app or Fitbit connect to attach it to your Fitbit account.. After connecting it will then need to do an update, at this time if the battery is low the app will tell you so.. This will be the first indication of a low battery you will see. 

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