Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't log in

Replies are disabled for this topic. Start a new one or visit our Help Center.

Trying to set up a new Fitbit but getting a Fitbit site down for maintenance. Then I tried to log back into my own profile and keeps telling me to check my log in email and password.

Best Answer
0 Votes
1 REPLY 1

It's great to see you around @stallions35. I would like to know if you keep having problems setting up your tracker? If you do, I recommend restarting your Blaze and after the restart process, follow these steps from a computer:

 

1. Click the Fitbit Connect icon located near the date and time on your computer.
2. Click Open Main Menu.
3. Click Set Up A New Fitbit Device.
4. Click Existing User and log in to your account.
5. Choose your tracker and follow the onscreen instructions to continue.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes