help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't set up Blaze

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-23-2018 23:33 - last edited on ‎06-01-2019 22:52 by Moderator Alum

‎02-23-2018 23:33 - last edited on ‎06-01-2019 22:52 by Moderator Alum

Hi

I have fitbit blaze trying to set up but the screen stays on fitbit.com/setup cant turn on the bluetooth to start setting up the unit, tried reset multiple times but just same msg on my screen fitbit.com/setup. what should i do?

 

thanks

 

 

Moderator edit: subject updated for clarity 

Best Answer
0 Votes
1 REPLY 1

‎02-23-2018 23:48

‎02-23-2018 23:48

That's the only thing it will display until the setup process has been completed.

 

What are you trying to set it up on? If it's a phone have you checked that it's supported by fitbit at www.fitbit.com/devices ?

 

Is this the procedure you are following? https://help.fitbit.com/articles/en_US/Help_article/1873/

 

At what point are you getting stuck?

Best Answer