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Won't turn on

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‎02-23-2018 14:57

‎02-23-2018 14:57

just purchased my Fitbit and u have fully charged it. The problem is it won't come on unless it's in the charger.  

 

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‎02-23-2018 20:17

‎02-23-2018 20:17

You need to set it up

 

http://help.fitbit.com/articles/en_US/Help_article/1873

 

Also see this on Why cant I set up my Fitbit?
http://help.fitbit.com/articles/en_US/Help_article/1872/?q=not+setup&l=en_US&fs=Search&pn=1

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Wendy | CA | Moto G6 Android

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