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Can't setup my Blaze

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‎04-13-2017 21:48 - last edited on ‎04-14-2017 06:00 by Moderator Alum

‎04-13-2017 21:48 - last edited on ‎04-14-2017 06:00 by Moderator Alum

Just setup my new blaze and it won't get pass the setup screen.

 

Moderator edit: Subject for clarity

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2 REPLIES 2

‎04-13-2017 22:08

‎04-13-2017 22:08

Plug it in and let it charge for at least an hour.

Then, retry the setup procedure. Come back if it still doesn't work.

Best Answer

‎04-14-2017 06:03

‎04-14-2017 06:03

A warm welcome to the Forums @augustinef and @TheCyberKnight thanks for stopping by.

 

I would like to know if you keep having problems setting up your tracker? If you do, I recommend restarting your Blaze and confirm you are doing the following from your Fitbit app in order to paired it:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your tracker and follow the onscreen instructions to continue.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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