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Can't swipe

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‎10-28-2017 00:40

‎10-28-2017 00:40

I can't swipe to the left. Up and down works. Also can't restart it.

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‎10-28-2017 13:57

‎10-28-2017 13:57

It's great to have you here @A-Viktoria! Thanks for the details that you've mentioned. I would like you to double check that you're following this procedure to restart your tracker. 

 

Keep me posted! Robot Happy

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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3 REPLIES 3

‎10-28-2017 13:57

‎10-28-2017 13:57

It's great to have you here @A-Viktoria! Thanks for the details that you've mentioned. I would like you to double check that you're following this procedure to restart your tracker. 

 

Keep me posted! Robot Happy

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer

‎10-28-2017 14:11

In response to SilviaFitbit

‎10-28-2017 14:11

Hello,
Your advise was very helpful. My watch works again normally. It would be
useful to find the restart option in the help manual.
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‎10-28-2017 14:32

In response to A-Viktoria

‎10-28-2017 14:32

I'm glad to hear that your tracker is properly working @A-Viktoria! Yes, you can find the restart procedure in the product manual, it's in the page 29. Smiley Wink

 

Have a great weekend and keep adding many steps to your day! Cat Happy 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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