Can't update Blaze Tracker on iOS

[Deja357]

Whenever I try to update the tracker, it continues to blink off and revert back to the pink button saying "update tracker". It has the wrong time as well. Randomly. What should I do? Ive restarted my phone...im charging the tracker. It seems I can't even post this question. 

[phifer08]

I am having the same problem.

[Cwalper]

Me too! It hasn't synced since I updated iOS 

[alismithinbc]

Does Anyone know why the "Update Tracker" doesn't work on my Iphone 6S+?

It starts by saying loading, then 1/2 way through, the screen reverts back to the pink line "Update Tracker".  Now my watch isn't syncing at all with my iPhone??  HELP!!

[m.smith08227]

Same thing here. Wrong time and 'Update Tracker' only goes half way and stops on my iPhone 6.

[Deja357]

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@m.smith08227 wrote:

Same thing here. Wrong time and 'Update Tracker' only goes half way and stops on my iPhone 6.

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This is what worked for me.

In this particular situation my suggestion would be restarting your Blaze by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This should take less than 10 seconds.

After restarting it:
Go to the Bluetooth settings on your phone and check if Blaze is on the list of paired devices. If it is, tap on it and select Forget this Device.
Restart your phone
Open the Fitbit app and try to update once again.

[Deja357]

This is what worked for me. 

In this particular situation my suggestion would be restarting your Blaze by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This should take less than 10 seconds.

After restarting it:
Go to the Bluetooth settings on your phone and check if Blaze is on the list of paired devices. If it is, tap on it and select Forget this Device.
Restart your phone
Open the Fitbit app and try to update once again.