Cannot Charge My Blaze

[Nexus-J]

Hey,

I haven't used my blaze since my son was born but would like to start getting fit and active again. I took it out of the draw and it seems to not want to charge. 

Was hoping anyone might have a reset tip or something that may help? Its less than a year old so I am assuming the battery is still good.

Thanks everyone!

[Rich_Laue]

Plug it into a known good charger and let it sit. It may take a few hours before any life is seen. 

[Nexus-J]

Cheers, I just replugged it in. I'll let it sit until lunch and see what happens.

[Nexus-J]

Its still not turning on. I do have a second charger at home I have never used. I'll go give that a go now.

Thanks for the response

[Nexus-J]

No dice. I have reached out to support.

[Ftbtjunk]

They're going to 'evaluate warranty options'. It's a known issue. The one I have wouldn't charge out of the box. Brand new. 

[Nexus-J · Accepted solution]

Customer service has replaced my fitbit. 

This was awesome customer service. Thanks FitBit