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Cannot change clock face

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Unable to change clock face now I have updated to the new app. I have a Blaze and a Android phone.

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Hello there @JonahSam12, thanks for stopping by and for the details provided. 

 

The Blue Mountain clock face is only available for the Fitbit Versa and Fitbit Versa 2. See my image below:

 

Blue Mountain.png

 

The only clock faces available for Fitbit Blaze are the ones shown below:

 

Blaze clock faces.png

 

Let me know if you have any questions present. 

Maria | Community Moderator, Fitbit


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9 REPLIES 9

Hello @Timez, welcome to the Fitbit Community forums. 

 

Thank you for sharing this information about the trouble you've experienced to change the clock face option. 

 

Please let me know if you're getting an specific error message when you're trying to change the clock face, and if this is happening with all clock faces or a specific option. 

 

Make sure that you also have the latest version of the Fitbit app installed

 

Keep me posted. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti

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Hello

I have a Blaze. I selected the Blue Mountain clock face, tapped it but was unavailable to find the Install button? Please advise how to install it. If its not compatible, how would I know which clock faces are?

Thanks

Martin

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I get up to tapping the clock face and as I don't see the Install button can't proceed. Help!

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Hello there @JonahSam12, thanks for stopping by and for the details provided. 

 

The Blue Mountain clock face is only available for the Fitbit Versa and Fitbit Versa 2. See my image below:

 

Blue Mountain.png

 

The only clock faces available for Fitbit Blaze are the ones shown below:

 

Blaze clock faces.png

 

Let me know if you have any questions present. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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How do you change  the clock screen?

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Thanks Maria. That answers my question. I suggest that you should show the various Fitbit’s and show what clockfaces are avail for them specifically 

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You're very welcome @JonahSam12. Thanks so much for your feedback, I'll pass it along. 😉

 

Hi @Jkurimura, thanks for stopping by. In order to change the clock face, see: How do I change the clock face on my Fitbit device? 

 

I'll be around if there's anything else I may do to help you. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Where did the Blaze face options go??? The old tab just directs to a slew of cool faces UNAVAILABLE on Blaze. 🙄

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Thanks Mauler - decided to upgrade to the Versa2  and delighted with it! MUCH better...

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