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Cant wake tracker sometimes and is intermittent tracking sleep....help

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Got a new Blaze after my Surge was destroyed in a motorcycle accident. Love the Blaze but have a couple of small issues three weeks in. The first, sometimes i cant get it to wake up, i push any button but get nothing on the screen. If i put it in the charger it wakes straight aay and works normally again.
It also seems to have stopped tracking sleep which is important to me as part of my healing process from the accident.
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Hi @fatwilly. Great to see you in the Community and sorry to hear about your motorcycle accident 😕 Hope you're doing better!

 

I would recommend restarting your Blaze by pressing the button on the left side and the button at the lower right side together for about 10-15 seconds until it goes off and restarts with the Fitbit Logo. Once this has happened, try it out and see if you still experience any difficulty with getting it to respond when you press any button and also keep an eye on the sleep tracking.

 

Hope this helps and let me know if you need more help with this!

Ferdin | Community Moderator, Fitbit

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