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Charger or battery problem?

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‎01-14-2018 18:22

‎01-14-2018 18:22

I have had my Blaze since May of 2016, and never had any issues.  Last night, I placed it on the charger, but when I put it on today, I noticed the battery was still on red and did not charge.  I am now trying to charger it again and I am only getting a red sliver on the battery icon.  Clearly there is a problem with the battery or the charger, but how do I know which one?

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‎01-14-2018 22:00

‎01-14-2018 22:00

Maybe the contacts need to be cleaned. 

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‎01-15-2018 01:25

In response to Rich_Laue

‎01-15-2018 01:25

I cleaned them with an alcohol wipe, both on the charger and the Fitbit 😞

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