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Charging Fitbit blazer

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‎11-17-2018 11:40

‎11-17-2018 11:40

I bought the Fitbit blaze this morning, plugged in in the car to charge and set up worked fine, plugged it in the wall at home and it now doesn’t seem to be charging. Tried restarting it but doesn’t seem to work. If I unplug it the screen goes dark. Any help?

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‎11-17-2018 13:06

‎11-17-2018 13:06

Welcome to the forums!

 

I would take it back to where ever you bought it and exchange it.

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

 

Community Council Member

Wendy | CA | Moto G6 Android

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