06-04-2017 13:17
06-04-2017 13:17
Had my blaze for a week now everything has been working fine. When I select cycling it would pop up it top left corner connecting to phone and would connect and track my data perfectly. I was very impressed and pleased with the accuracy and information provided.
Then yesterday it didn't pop up and I pressed play thinking it was already connected but I noticed it didn't track with GPS just recorded time elapsed and HR. Then I tried it again this morning and in the top left it says connecting to phone then changes the message to a pink text saying check fitbit app. I checked and nothing. I even tried to do this whilst the app was open. Since then I have tried logging out of the app, disconnecting my blaze and reconnecting it. And the problem persists.
I have looked through other posts on the forums and can't find a solution.
Is there anyone that can help me ?
Many thanks and kind regards
06-04-2017 23:54
06-04-2017 23:54
What always works for me is restarting the phone
06-08-2017 13:30
06-08-2017 13:30
I also began to receive the same message after weeks having the cycling app include a map and elevation. I cycle MWF. Map appeared consistently until May 31, then I began to receive the same error message about the fitbit app. Yesterday I reloaded the fitbit app on my iPhone, reloaded the fitbit connect on my computer, and removed and linked my Blaze. Still would not work. Today I turned off my phone and turned it back on and now it works. Really don't think it is something in the iPhone. I wonder if it was an update to software issued sometime within the last week to the fitbit app, to my Blaze, and to fitbit connect. Quite a coincidence that the exact same thing has happened to another user. Hmmmm? Will just have to remember to turn off and back on my iPhone after software updates.
06-18-2017 11:17
06-18-2017 11:17
I just had to replace my old Blaze that broke with a new one. The old one worked great with the BIKE GPS syncing. My new one will not work. I have all of the problems you mentioned above and have tried all of the fixes you mentioned above and I continue to get the CHEK FIT BIT APP. SOOOOOOOOOOO Frustrating..... The Blaze syncs with steps an updates but the GPS part is not working...That is why I purchased the Blaze again because of the great BIKE app...What's up? How do I get this to work with my Samsung 6. I have removed the OLD Blaze and loaded new Blaze a few times and nothing. Same problem over and over and over.....
06-18-2017 16:43
06-18-2017 16:43
My old Blaze bit the dust and would no longer charge...but EVERTHING WORKED prior to that. Received my new Blaze and today I tried to use the Bike feature which I used countless times on my old Blaze. I get the Check FIT BIT APP error over and over. I have uninstalled, reinstalled, locations are on, powered off and on my phone and everything else everyone has suggested and I get the same message . Very FRUSTRATING! I have a Samsung 6 and like I mentioned, my other Blaze worked fine.. this one is terrible...I bought this just for the Bike feature....and it's useless.....
06-19-2017 02:32
06-19-2017 02:32
Are you receiving notifacations?
06-19-2017 11:26
06-19-2017 11:26