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Cleared data from that day.

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‎04-21-2020 11:28

‎04-21-2020 11:28

My fitbit seemed to wipe steps from today and yesterday on it's own. I had to resync it to get correct time back and work with app. Any ideas as to what has happened and why? 

 

Thanks in advance! 

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‎04-23-2020 02:28

‎04-23-2020 02:28

Well @Davycaf11 seeing that the time was off tells me that it has been a couple of days or more since the Blaze had synced with your Fitbit account. To fix this the user would open the Fitbit app and let the tracker sync. 

You say that you needed to resync, I'm not sure what you mean since you don't mention that the tracker ever sync to resync. Do you mean that you did the add device and setup the Blaze to your account. If you did then the setup process cleared the data, that did not sync, from your Blaze. 

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