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Clock error message

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‎10-01-2019 16:45 - last edited on ‎10-02-2019 16:18 by Fitbit Moderator

‎10-01-2019 16:45 - last edited on ‎10-02-2019 16:18 by Fitbit Moderator

My Blaze screen is showing error message 'Clock Error  Go to the Fitbit mobile app and try another clock'.

Have done this - several times - no change

Have re-started my Blaze several times - no change

I am reaching out to you as a last resort, this is very frustrating and disappointing. Any suggestions to resolve this issue?

 

Moderator edit: Subject for clarity 

Best Answer
1 REPLY 1

‎10-02-2019 16:17

‎10-02-2019 16:17

Hello @LynnHEWL, welcome to the Community Forums!

 

I appreciate the information and details that were shared in your post, totally understand how frustrating this matter can be for you but thanks for troubleshooting this prior to posting. Let me share with you that our Customer Support team was contacted on your behalf to provide you with further assistance regarding the difficulties you're currently experiencing. That said, please keep an eye to your email inbox because they'll be in touch with you pretty soon. 

 

In the meantime they contact you, let me know if you have any additional questions.

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