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Blaze pace incorrect and distance incorrect

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‎10-01-2019 12:56

‎10-01-2019 12:56

When out running my "current pace" clock is way out, pacer could be saying 8 minutes 30 for example but I know I'm at least 7 minute miles when going for it. Also after running a regular 5k run ie: parkrun the distance is saying I've done over 7 miles not 3. I've tried resetting several times to no avail. Its synced to a samsung galaxy 

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‎10-02-2019 16:11

‎10-02-2019 16:11

Hi @Bagwell, welcome to the Community Forums! 

 

I appreciate the information and details that were shared in your post, thanks for troubleshooting your Blaze prior to posting too. Let me share with you that Fitbit devices calculate distance by multiplying your walking steps by your walking stride length and multiplying your running steps by your running stride length. We estimate your stride lengths using your height and sex. If your Fitbit device uses GPS and you track 1 or more runs using on-board or connected GPS, we evaluate that data to automatically update your running stride length. For best results, run at a comfortable pace for at least 10 minutes.

If you haven't already done so and prefer to measure your walking/running stride lengths yourself and enter them manually, please check: How do I measure and adjust my stride length?

Note that when you're tracking an activity with GPS, Fitbit calculates your distance using GPS data rather than steps. If you begin moving before you get a GPS signal, the tracker will calculate distance using steps and stride length as described above until a GPS signal is found. 

 

Let me know if you have any additional questions. 

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