08-23-2017 15:10
08-23-2017 15:10
When I try to change the look of my clock the blaze gave me an error message. I can not do anything now with the blaze. It's stuck on the screen and won't sync to my phone.
Message says: clock error go to Fitbit mobile app and try another clock.
I have tried all clocks and all say the same thing.
08-24-2017 07:12
08-24-2017 07:12
You may need to reset the Blaze to bypass the error message. To be on the safe side, restart it three times in succession.
Hilary | UK
Charge, Aria, iPhone 4s, Mac
If this answer is helpful, please vote for it and/or mark it as a solution.
08-24-2017 07:21
08-24-2017 07:21
How do you reset the blaze? I have literally had it a day and still learning it. Thank you!
08-24-2017 07:26
08-24-2017 07:26
You can find a lot of information and helpful suggestions to get the most out of your new Blaze by going to the Help link at the bottom of the screen on any of the Community pages: http://help.fitbit.com/?l=en_US
Hilary | UK
Charge, Aria, iPhone 4s, Mac
If this answer is helpful, please vote for it and/or mark it as a solution.
08-24-2017 10:11
08-24-2017 10:11
That doesn't work. The error is still there. The Fitbit icon will appear and then go right back to the error. It also doesn't let me swipe to turn off/restart.