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Cold Thermometer on display

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Whenever I charge my blaze recently I get a blue warning triangle with a thermometer in, it appears anything from 3 mins to 1 hour after plugging it in to the charger. When I unplug my blaze the screen goes blank and when I press the left and bottom right buttons to reboot the icon appears for a second then it goes blank again. 

Each time it happens it takes longer to reboot. Last night took almost an hour of trying before it finally rebooted. But hey, I didn't really want to go to bed!😤

 

It first happened in August, then September, then 3 times in the last 10 days. My charger is in a room in my house, where it's always been for the 17 months I've had my blaze. My house is not cold, nothing has changed in the local environment or in the way I use my blaze. There is obviously a fault as I've seen many other posts about this but not seen a solution. 

 

Can anyone from Fitbit shed any light on to this please? I'm losing my patience with Fitbit,  having gone through 6 surges and being unable to sync my blaze and Alta devices to android. 

 

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I would  Contact Support.
http://help.fitbit.com/?cu=1

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Wendy | CA | Moto G6 Android

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I rang support this afternoon but they were closed, their hours have been reduced from what they were previously. I emailed them and got an auto reply saying it could take 2 working days for them to reply and suggesting I go on the forums!!! So here I am! 

Not as helpful as they used to be.... 😕

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